Thank you for choosing glassnfireshop.com for your decking needs. Please read our delivery policy carefully to understand how we process and deliver your orders.

SHIPPING

We ship only within the USA.

SHIPPING METHOD

We use Standard Shipping to deliver products.

SHIPPING CHARGE

Shipping charge: Free.

PO BOXES, RURAL ROUTE & APO/FPO/DPO

For PO Boxes, Rural Route, and APO/FPO/DPO addresses, we will use DHL Express service.

DELIVERY TIME

  • Processing time: 1 to 2 business days.
  • Transit time: 5 to 8 business days.

Delivery times may vary depending on product availability, location, and other factors. We strive to fulfill orders promptly to ensure timely delivery.

DELIVERY ADDRESS

Orders will be delivered to the address provided by the customer during the checkout process. Please ensure the accuracy of the delivery address to avoid any delays or issues with delivery.

DELIVERY METHOD

We utilize trusted courier services to deliver your orders safely and efficiently.

  • Deliveries are typically made during business hours, Monday through Friday, between 8:00 AM and 4:30 PM.
  • We do not deliver on Saturdays, Sundays, or public holidays.

DELIVERY CHARGES

Delivery charges may apply and will be calculated based on the weight, size, and destination of the order. Any applicable delivery charges will be displayed during the checkout process.

TRACKING ORDERS

Once your order has been dispatched, you will receive a confirmation email containing tracking information. You can use this information to track the status of your delivery.

FAILED DELIVERIES

In the event of a failed delivery attempt, our courier service will leave a notification card with instructions on how to rearrange delivery or collect the parcel from a local depot.

CONTACT INFORMATION

If you have any questions or concerns regarding your delivery, please contact us:

  • Call us:+1 510-988-8632

    E-Mail:info@glassn-fire.com

    Address:2805 WALTERS NORTHBROOKIL60062,  United States

IMPORTANT NOTES

  • While we make every effort to ensure timely delivery, unforeseen circumstances such as adverse weather conditions or transportation delays may impact delivery times. We appreciate your patience and understanding in such situations.
  • Please inspect your delivery upon receipt and notify us immediately of any damages or discrepancies.

By placing an order with glassnfireshop.com, you agree to abide by the terms and conditions outlined in this delivery policy. We aim to provide you with a seamless and satisfactory shopping experience. Thank you for choosing glassnfireshop.com for your decking needs.